Join us.


User Research Intern · London

The Company

BenevolentAI unites technology with human intelligence to re-engineer drug discovery and deliver life-changing medicines. We have developed the Benevolent Platform®, a drug discovery platform built on powerful data foundations with state of the art machine learning and AI technology. Our technology empowers scientists to decipher the vast and complex code underlying human biology, find new ways to treat disease and personalise medicines to patients. Benevolent has active in-house R&D drug programmes in disease areas such as neurodegeneration, immunology, oncology and inflammation and has research and commercial collaborations with leading pharmaceutical and research organisations. The company is headquartered in London with a research facility in Cambridge (UK) and a further office in New York.

Who we are

We are an eclectic bunch at Benevolent, united by our belief that innovative thinking and purposeful technology can truly change outcomes for the better. Our mission is to re-engineer drug discovery and deliver life-changing medicines for patients in need and we do this by applying AI, machine learning and other advanced technologies to reinvent the ways drugs are discovered and developed. We strive to bring together unique skills and perspectives across biology, chemistry, engineering, AI research, informatics, precision medicine and drug discovery.

The Role

As a User Research Intern reporting to the User Researcher, you will join a multi-disciplinary team that designs and develops user-facing products for our internal users: experts in biology, chemistry, and clinical sciences. 

In this role, you will cover key aspects of user research and support the delivery of specialised projects aimed at understanding user needs and validating product hypotheses. Working closely with the members of our product, design, engineering, data, and science teams, you will address non-trivial challenges in AI-powered drug discovery, including exploration of vast quantities of biomedical data, explainability of predictions from AI models, and support for decision making in complex multi-parameter problems.

Primary Responsibilities

  • Support and carry out user research via a mix of qualitative and quantitative methods.
  • Document research activities, generate insights, and disseminate research findings across teams to help leverage learnings and insights.
  • Collaborate with cross-functional squads and internal users to support the execution of our product roadmap through design and research activities.
  • Advocate a user-centred research-driven culture across the company, promoting best practices and supporting colleagues in their own research activities.
  • Communicate effectively with team members and a wide range of stakeholders.

We are looking for someone with

  • Familiarity with qualitative and quantitative research methods, as well as eagerness to learn, expand, and improve personal research skills in both domains.
  • Higher education (completed or in progress) in a relevant field with modules directed at research methods (e.g. Psychology, Neuroscience, Human Factors, Sociology, HCI, Anthropology, UX).
  • At least 2 examples of previous or ongoing qualitative and/or quantitative research pieces (this could be in the form of case studies, lab reports, presentations, or similar) alongside a CV. 
  • Ability to communicate effectively in different contexts (e.g. interviewing users and presenting nuanced information to diverse audiences).
  • Ability to work with some independence under occasional time pressures with shifting priorities and requirements.
  • Natural curiosity and an open mind to work on complex challenges.


Applications close on February 12th, 2021. In addition to your CV, please send us a cover letter. In addition to your CV, please send us a cover letter and at least 2 examples of previous or ongoing qualitative and/or quantitative research pieces in which you had or have a leading or significant role (this could be in the form of case studies, lab reports, presentations, blog posts, articles, or similar). Please summarise your contribution to each piece briefly when attaching your research pieces to your application.

Terms and Conditions

Salary: We offer remuneration for the duration of the internships. However, remuneration remains subject to the University regulations & T&C’s - should they not comply with our policy, we reserve the right to review the salary allowance.

Together, we envision a world in which no disease goes untreated. If you are benevolent, curious, want to tackle real world problems and are willing to embrace new ideas, hit that ‘apply’ button and join us.

Important Note

It has come to our attention that unfortunately fraudsters have been falsely offering jobs and set-up fake interviews under the guise of being a Benevolent recruiter. We therefore advise you to be very stringent about who is reaching out to you. Any enquiry from our team will only be made via the email or an email from this domain Please flag any suspicious contact request to