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User Research Intern · London

With over 35 nationalities and a range of backgrounds represented in our Benevolent team, we aim to build an inclusive environment where our people can bring their authentic selves to work, be respected for who they are and the exceptional work they do. We welcome and actively encourage applications from all sections of society and are committed to offering equal employment opportunities regardless of sex, race, religion or belief, ethnic or national origin, marital, domestic or civil partnership status, sexual orientation, gender identity, parental status, disability, age, citizenship, or any other basis. We see our diversity as an asset as we tackle challenging problems that bridge the gap between drug discovery and technology.


The Role

As a User Research Intern reporting to the User Researcher, you will join a multi-disciplinary team that designs and develops user-facing products for our internal users: experts in biology, chemistry, and clinical sciences. 

In this role, you will cover key aspects of user research and support the delivery of specialised projects aimed at understanding user needs and validating product hypotheses. Working closely with the members of our product, design, engineering, data, and science teams, you will address non-trivial challenges in AI-powered drug discovery, including exploration of vast quantities of biomedical data, explainability of predictions from AI models, and support for decision making in complex multi-parameter problems.

Primary Responsibilities

  • Support and carry out user research via a mix of qualitative and quantitative methods.
  • Document research activities, generate insights, and disseminate research findings across teams to help leverage learnings and insights.
  • Collaborate with cross-functional squads and internal users to support the execution of our product roadmap through design and research activities.
  • Advocate a user-centred research-driven culture across the company, promoting best practices and supporting colleagues in their own research activities.
  • Communicate effectively with team members and a wide range of stakeholders.

We are looking for someone with

  • Familiarity with qualitative and quantitative research methods, as well as eagerness to learn, expand, and improve personal research skills in both domains.
  • Higher education (completed or in progress) in a relevant field with modules directed at research methods (e.g. Psychology, Neuroscience, Human Factors, Sociology, HCI, Anthropology, UX).
  • At least 2 examples of previous or ongoing qualitative and/or quantitative research pieces (this could be in the form of case studies, lab reports, presentations, or similar) alongside a CV. 
  • Ability to communicate effectively in different contexts (e.g. interviewing users and presenting nuanced information to diverse audiences).
  • Ability to work with some independence under occasional time pressures with shifting priorities and requirements.
  • Natural curiosity and an open mind to work on complex challenges.


Applications close on February 12th, 2021. In addition to your CV, please send us a cover letter. In addition to your CV, please send us a cover letter and at least 2 examples of previous or ongoing qualitative and/or quantitative research pieces in which you had or have a leading or significant role (this could be in the form of case studies, lab reports, presentations, blog posts, articles, or similar). Please summarise your contribution to each piece briefly when attaching your research pieces to your application.

Terms and Conditions

Salary: We offer remuneration for the duration of the internships. However, remuneration remains subject to the University regulations & T&C’s - should they not comply with our policy, we reserve the right to review the salary allowance.

We share a passion for being part of a mission that matters, and we are always looking for curious and collaborative people who share our values and want to be part of our journey.  If that sounds like a fit for you, hit the apply button and join us.

About us

BenevolentAI (AMS: BAI) is a leading, clinical-stage AI-enabled drug discovery and development company listed on the Euronext Amsterdam stock exchange. Through the combined capabilities of its AI platform, scientific expertise, and wet-lab facilities, BenevolentAI is well-positioned to deliver novel drug candidates with a higher probability of clinical success than those developed using traditional methods. The Benevolent Platform™ powers a growing in-house pipeline of 13 named drug programmes and over 10 exploratory programmes, and it maintains successful collaborations with AstraZeneca, as well as leading research and charitable institutions. BenevolentAI is headquartered in London, with a research facility in Cambridge (UK) and a further office in New York.

Want to do a little more research before you apply?

Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team thinks about life at Benevolent. You can also find out more about us on LinkedIn and Twitter.

Important Note

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